Emergency calls on Samsung Galaxy Watch4

It is important to have activated and configured both the medical data and the SOS emergency calls on your Samsung Galaxy Watch4 since we never know when we are going to need it and it may be too late to make this configuration when it is necessary.

You will be able to make emergency calls to a contact without having to unlock the Samsung Galaxy Watch4, even without having to take it out of your pocket by pressing a defined button a series of times.

Depending on the country and as long as you have a SIM card, you can define if you want your Galaxy Watch4 to make an automatic call to the emergency services.

Follow the steps below to also add medical data to your Galaxy Watch4, in the event of an accident, the emergency services will be able to see data such as blood group, allergies, weight, organ donation and contact persons without accessing the rest of the content of the telephone.

The Samsung Galaxy Watch4 also has a fall sensor, very useful when doing sports, since it will detect falls and in the event that the owner of the watch does not respond after a fall, it will make an automatic call to the emergency services sending location.

Estimated time: 2 minutes.

Table of Contents:

Configure emergency calls on Samsung Galaxy Watch4

It is only possible to configure emergency calls for devices with a SIM or eSIM card since they make use of the call service through the GSM network or, failing that, it must be connected to a Wi-Fi network or via Bluetooth to another device that has a GSM connection or to the Internet.

1- First step:

To start setting up SOS emergency calls on a Samsung Galaxy Watch4, we open the app that controls the smartwatch called “Galaxy Wearable”. If you do not have it installed, you will have to download it from the Play Store or Galaxy Store.

Galaxy Wearable app

2- Second step:

Once inside the “Galaxy Wearable” application we will see our Samsung Galaxy Watch4, smart watch, if you do not have it configured first you must link the watch with your smartphone. Click on “Clock settings” to start configuring SOS calls and fall detection.

Galaxy Wearable watch settings

3- Third step:

Once inside the smart watch settings, we go down through the settings until we find the section called “Advanced functions” and press to access.

Galaxy Wearable Advanced Features

4- Fourth step:

Within the advanced settings or “Advanced functions” of the Samsung Galaxy Watch4, we will see a section called “SOS”. Click to access.

SOS Galaxy Wearable

5- Fifth step:

An On/Off button will appear in the SOS call and message settings. If it is deactivated, press to activate it. Messages will appear to accept the privacy policy and permissions that the Samsung Galaxy Watch4 needs to access in order to make emergency calls.

Activate SOS Galaxy Wearable

6- Sixth step:

A window will appear asking us to add an emergency contact, we can select it from the contact list of our phone or create a new contact. If this window does not appear, click on “Send messages to”.

Add Galaxy Wearable Emergency Contacts

7- Seventh step:

Next we configure the emergency call, for this we click on “Make SOS call to”.

Appel d'urgence portable Galaxy

8- Eighth step:

We can also activate the fall detector, when the Samsung Galaxy Watch4 detects a fall, whether walking, running or cycling, if the user does not cancel, it will send an emergency message to the contacts that have been defined. Activate the “Detect falls” section.

Detect drops Galaxy Wearable

9- Ninth step:

With these steps we have configured emergency calls and messages and fall detection on the Samsung Galaxy Watch4, to test its operation we press the power button three times.

Make emergency call Galaxy Wearable

Make SOS call

1- First step:

To make an emergency call from the Samsung Galaxy Watch4, press the power button or home button three times in a row.

Make emergency call Galaxy Wearable

2- Second step:

A five-second countdown will appear to give the option to cancel sending the SOS emergency call and message. If you do not cancel it, it will be sent to all the defined contacts.

Sending SOS in 5 seconds Galaxy Wearable

Disable emergency calls

To disable SOS calls on your Samsung Galaxy Watch4, disable “SOS” and “Fall Detect” above in steps 5 and 8 of Set up emergency call.

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