Frequently asked questions about the AOC M50P

Reasons to reset or hard reset an AOC M50P:

These are some of the reasons that lead you to want to perform a reset, format, hard reset or factory reset of your AOC M50P:

— My AOC M50P works very slow and I want to format it.

— I have forgotten my AOC M50P unlock pattern or screen unlock PIN code.

— The AOC M50P is hung or frozen.

— My AOC M50P does not have enough storage space to install applications.

— Clear all information from AOC M50P before selling or giving it away.

— Restore to factory settings my AOC M50P

— My AOC M50P has trouble picking up calls.

Click the following link to see instructions on resetting AOC M50P


Is it safe to do a hard reset or format?

Before doing a hard reset or formatting you should know that all the data and configuration of your AOC M50P will be erased and will be back as it came from the factory.

Doing a format should not involve any risk for your AOC M50P, however you must follow all the steps correctly, the AOC M50P must have the battery fully charged and if possible it must be connected to the charger.

If something fails during the reset in most cases starting from the beginning and following the steps, the problem is usually corrected and the process completed correctly but there is always a risk when performing a hard reset that depends on the state of the terminal and you must assess If you want to assume it or if you prefer to take your AOC M50P to a professional.


What data is deleted when performing a hard reset?

Doing a hard reset or formatting of AOC M50P will erase all data that has been stored since the first moment AOC M50P was launched.

That is, all the applications that have been installed will be deleted (applications that are pre-installed in the terminal will not be deleted), any configuration or customization of the terminal will be deleted.

Your AOC M50P will be unlinked from all social media accounts and services such as Google, Facebook, Instagram, mail or iTunes.

All chat conversations, messages, photos, videos, audios and files that were downloaded while using your AOC M50P will be deleted.

All this data will be deleted from the AOC M50P but if you have it linked to a cloud backup (iCloud, Google Drive) when you link your account to a new device and connect it via Wi-Fi all the data of the backup will be downloaded including the messages, chats, photos, videos, multimedia and browsing history.


What should I do before doing a hard reset to an AOC M50P?

First of all, we recommend that you make a backup copy of all your AOC M50P data either through a computer by connecting the AOC M50P via a cable and copying all the data through the file browser or a dedicated copy program security, using an SD card or the simplest method by backing up the cloud through a Google Drive, Microsoft One, Apple iCloud, Dropbox or Amazon Drive account.

Secondly, make sure that your AOC M50P has at least 800attery power and if possible keep it connected to the charger and the power while performing the reset tasks.


Can I install Fortnite on my AOC M50P?

The Fortnite video game has the following requirements to work on a mobile device: minimum 3Gb of RAM, Android 8.0 or higher, GPU: Adreno 530 or higher, Mali-G71 MP20, Mali-G72 MP12 or higher and free internal storage space of at least 3GB.

The AOC M50P it has it comes from the factory with the operating system Android 4.4.2.

Fortnite for Android cannot be obtained from Google Play like the rest of applications and games, since Epic Games decided to remove it from the Google application store to avoid paying 30 per cent commission for each subscription or purchase that is made in the video game. To get Fortnite in your AOC M50P you must download the installer accessing from the mobile device to fortnite.com/android.


I forgot my AOC M50P PIN code What I can do?

If you have forgotten the PIN code of your AOC M50P SIM card, do not enter the wrong code more than twice or you will block the SIM card. A hard reset will not take effect in this case, the only solution is to look for the PUK code that you must have on the plastic card where your SIM card came from, in case you cannot find it, contact your telephone company to provide you with the PUK code, With this code you can create a new PIN code. Do not enter a wrong PUK code or the SIM card will be unusable and you will have to request a new one from your telephone company.


I have forgotten the unlock pattern of my AOC M50P. What I can do?

If you have a Google account associated with your AOC M50P and you remember the password you can unlock your AOC.

After several attempts to try to unlock the M50P , the phrase “Forgot your password?” Will appear in the lower left. or “Forgotten the password” click on it, now enter the password of your Google account and your AOC M50P will be unlocked.

Once unlocked you can change the unlock pattern or lock PIN code from the Android 4.4.2 operating system settings.

If you do not remember the password of your Google account you must use a computer or other device to try to recover the password through a secret question or a second email account, if it is also not possible to recover the Google password the last option to unlock your AOC M50P is to do a hard reset or factory reset so you will erase all the information stored in your and all its settings.


How to make my AOC M50P faster?

There are several methods to improve the speed of a M50P from AOC before resorting to acquiring a new model or resorting to more drastic methods.

Unlike a computer or laptop, we cannot expand the RAM of a AOC M50P from which comes by default so we have to look for methods to improve its performance.

1- Perform an unnecessary application cleanup. Check all downloaded applications you do not use and delete them.

2- Remove preinstalled applications. Your AOC M50P comes with preinstalled applications that you may not use and are taking up space in your memory.

3- Pass media files to memory card.

4- Keep your AOC M50P updated to the latest software version, Android 4.4.2 it is the version of the operating system with which it was released but possibly new versions have come out with performance improvements.

5- Try restarting your AOC M50P

6- Install an antivirus or cleaning application.

7- As a last option you can perform a format, factory reset or hard reset of your AOC.


Does AOC M50P work in the United States?

The frequencies or bands of mobile telephony used in the United States are the following:
2G/GSM: GSM 850 MHz, GSM 1900 MHz.
3G/WCDMA: UMTS 850 MHz, UMTS 1900 MHz, UMTS 1700 MHz, UMTS 2100 MHz.
4G/LTE: LTE 700 MHz, LTE 800 MHz, LTE 1700 MHz, LTE 1900 MHz, LTE 2100 MHz, LTE WCS 2300 MHz (30), LTE 2500 MHz.
5G: 3100 – 3550 MHz (and 3700 – 4200 MHz).

The AOC M50P has a 2G connectivity:

A 3G connectivity:

4G / LTE connectivity:


Does AOC M50P work in the United Kingdom?

The frequencies or bands of cellular telephony used in the United Kingdom are the following:

2G/GSM: GSM 900 MHz, GSM 1800 MHz.
3G/WCDMA: UMTS 900 MHz, UMTS 2100 MHz.
4G/LTE: LTE 800 MHz, LTE 1800 MHz, LTE 2600 MHz.

You can check if the AOC M50P works in United Kingdom since it has a connectivity 2G:

A 3G connectivity:

4G / LTE connectivity:


How to configure SOS emergency calls on AOC M50P?

On Android devices like the AOC M50P it is possible to quickly access emergency contacts without having to unlock the terminal.

First of all you must configure emergency calls on your M50P, for this you must go to the device settings and search under “Advanced functions” or “Security and privacy” section “Send emergency message”, “Contacts of Emergency” or “SOS Emergency” varies depending on the version of the operating system and the customization layer of AOC.

Within this section you must configure the emergency contacts that you want to appear when activating the emergency call.

Once you have configured several possible ways to make the call depending on the software version, one possibility is by pressing the power key five times in a row (in some models it is activated with three consecutive keystrokes), in case this option does not work in The lock screen should show the emergency text at the bottom, click on the word “Emergency” and you will be able to access the emergency contacts.


How to update AOC M50P?

Keep your AOC M50P updated it is very important especially to receive the latest corrections in security and to receive the latest news of the operating system as well as improvements in speed and battery performance.

Before updating the AOC M50P make sure you have a fully charged battery and be connected to a Wi-Fi network, since a large amount of data must be downloaded.

To update your AOC M50P you must go to Settings, this is the gear icon on the home screen of your AOC, scroll down and click on “Software Updates” and then on “Check for updates”.

Step-by-step instructions to update Android.

Video instructions


How to backup my AOC M50P?

To make a backup of your AOC M50P there are several methods.

The most economical method is to connect the AOC M50P to a computer using the USB cable and make a copy of the files using the file browser.

To perform a cloud backup you need a cloud backup service, on Android devices the default built-in service is Google Drive.

With Google Drive you have 15Gb free, there are other similar services of other companies all with limited free storage space option such as Microsoft OneDrive, Amazon Drive or Dropbox.

If what you want is to make a backup only of the photos and videos made with your AOC you can use Google Photos, You will have all your photos and videos organized and you can configure it to be uploaded automatically at the time of capturing or uploaded all when connecting to a Wi-Fi network.


AOC M50P does not turn on. What do I do?

If your AOC M50P it does not turn on you must follow a series of recommendations to check what the problem is:

First connect the AOC M50P to the charger and to the electric current to rule out that it is a problem of lack of battery. If after one hour of charging the AOC still does not turn on, proceed to the following recommendation.

Try to make a factory reset, you will lose all the data in the AOC M50P but you can recover them later through the iCloud backup.

If the AOC M50P does not react to factory reset is likely to be a battery problem, you can call a technician to replace the battery Li-Ion 2000 mAh from AOC M50P, it is a relatively cheap solution.

If none of these methods have worked, it is likely that AOC M50P s has a broken motherboard or screen problem.


Is AOC M50P waterproof?

The AOC M50P does not have a water resistance certification so you should avoid coming into contact with liquids and creams.


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