Frequently asked questions about the Xiaomi Redmi 9

Reasons to reset or hard reset a Xiaomi Redmi 9:

These are some of the reasons that lead you to want to perform a reset, format, hard reset or factory reset of your Xiaomi Redmi 9:

— My Xiaomi Redmi 9 works very slow and I want to format it.

— I have forgotten my Xiaomi Redmi 9 unlock pattern or screen unlock PIN code.

— The Xiaomi Redmi 9 is hung or frozen.

— My Xiaomi Redmi 9 does not have enough storage space to install applications.

— Clear all information from Xiaomi Redmi 9 before selling or giving it away.

— Restore to factory settings my Xiaomi Redmi 9

— My Xiaomi Redmi 9 has trouble picking up calls.

Click the following link to see instructions on resetting Xiaomi Redmi 9

Is it safe to do a hard reset or format?

Before doing a hard reset or formatting you should know that all the data and configuration of your Xiaomi Redmi 9 will be erased and will be back as it came from the factory.

Doing a format should not involve any risk for your Xiaomi Redmi 9, however you must follow all the steps correctly, the Xiaomi must have the battery fully charged and if possible it must be connected to the charger.

If something fails during the reset in most cases starting from the beginning and following the steps, the problem is usually corrected and the process completed correctly, but there is always a risk when performing a hard reset that depends on the state of the terminal and you must assess If you want to assume it or if you prefer to take your Redmi 9 to a professional.

What data is deleted when performing a hard reset?

Doing a hard reset or formatting of Xiaomi Redmi 9 will erase all data that has been stored since the first moment Redmi 9 was launched.

That is, all the applications that have been installed will be deleted (applications that are pre-installed in the terminal will not be deleted), any configuration or customization of the terminal will be deleted.

Your Xiaomi will be unlinked from all social media accounts and services such as Google, Facebook, Instagram, mail or iTunes.

All chat conversations, messages, photos, videos, audios and files that were downloaded while using your Xiaomi Redmi 9 will be deleted.

All this data will be deleted from the Xiaomi Redmi 9 but if you have it linked to a cloud backup (iCloud, Google Drive) when you link your account to a new device and connect it via Wi-Fi all the data of the backup will be downloaded including the messages, chats, photos, videos, multimedia and browsing history.

What should I do before doing a hard reset to a Xiaomi Redmi 9?

First of all, we recommend that you make a backup copy of all your Xiaomi Redmi 9 data either through a computer by connecting the Redmi 9 via a cable and copying all the data through the file browser or a dedicated copy program security, using an SD card or the simplest method by backing up the cloud through a Google Drive, Microsoft One, Apple iCloud, Dropbox or Amazon Drive account.

Secondly, make sure that your Xiaomi has at least 800attery power and if possible keep it connected to the charger and the power while performing the reset tasks.

Can I install Fortnite on my Xiaomi Redmi 9?

The Fortnite video game has the following requirements to work on a mobile device: minimum 3Gb of RAM, Android 8.0 or higher, GPU: Adreno 530 or higher, Mali-G71 MP20, Mali-G72 MP12 or higher and free internal storage space of at least 3GB.

The Xiaomi Redmi 9 it has a RAM memory 3 GB / 4 GB / 6 GB, a graphics card Mali-G52 MC2, it comes from the factory with the Android 10, MIUI 12 operating system and an internal memory of 32 GB / 64 GB / 128 GB.

Fortnite for Android cannot be obtained from Google Play like the rest of applications and games, since Epic Games decided to remove it from the Google application store to avoid paying 30 per cent commission for each subscription or purchase that is made in the video game. To get Fortnite in your Xiaomi Redmi 9 you must download the installer accessing from the mobile device to

I forgot my Xiaomi Redmi 9 PIN code What I can do?

If you have forgotten the PIN code of your Xiaomi Redmi 9 SIM card, do not enter the wrong code more than twice or you will block the SIM card. A hard reset will not take effect in this case, the only solution is to look for the PUK code that you must have on the plastic card where your SIM card came from, in case you cannot find it, contact your telephone company to provide you with the PUK code, With this code you can create a new PIN code. Do not enter a wrong PUK code or the SIM card will be unusable and you will have to request a new one from your telephone company.

I have forgotten unlock pattern of my Xiaomi Redmi 9. What I can do?

If you have a Google account associated with your Xiaomi Redmi 9 and you remember the password you can unlock your Xiaomi.

After several attempts to try to unlock the Redmi 9, the phrase “Forgot your password?” Will appear in the lower left. or “Forgotten the password” click on it, now enter the password of your Google account and your Xiaomi Redmi 9 will be unlocked.

Once unlocked you can change the unlock pattern or lock PIN code from the Android 10, MIUI 12 operating system settings.

If you do not remember the password of your Google account you must use a computer or other device to try to recover the password through a secret question or a second email account, if it is also not possible to recover the Google password the last option to unlock your Xiaomi Redmi 9 is to do a hard reset or factory reset so you will erase all the information stored in your 32 GB / 64 GB / 128 GB and all its settings.

How to make my Xiaomi Redmi 9 faster?

There are several methods to improve the speed of a Redmi 9 from Xiaomi before resorting to acquiring a new model or resorting to more drastic methods.

Unlike a computer or laptop, we cannot expand the RAM of a Xiaomi Redmi 9 from 3 GB / 4 GB / 6 GB which comes by default so we have to look for methods to improve its performance.

1- Perform an unnecessary application cleanup. Check all downloaded applications you do not use and delete them.

2- Remove pre-installed applications. Your Xiaomi Redmi 9 comes with pre-installed applications that you may not use and are taking up space in your 32 GB / 64 GB / 128 GB memory.

3- Pass media files to memory card.

4- Keep your Xiaomi Redmi 9 updated to the latest software version, Android 10, MIUI 12 it is the version of the operating system with which it was released but possibly new versions have come out with performance improvements.

5- Try restarting your Xiaomi Redmi 9

6- Install an antivirus or cleaning application.

7- As a last option you can perform a format, factory reset or hard reset of your Xiaomi.

Does Xiaomi Redmi 9 work in the United States?

The frequencies or bands of mobile telephony used in the United States are the following:
2G/GSM: GSM 850 MHz, GSM 1900 MHz.
3G/WCDMA: UMTS 850 MHz, UMTS 1900 MHz, UMTS 1700 MHz, UMTS 2100 MHz.
4G/LTE: LTE 700 MHz, LTE 800 MHz, LTE 1700 MHz, LTE 1900 MHz, LTE 2100 MHz, LTE WCS 2300 MHz (30), LTE 2500 MHz.
5G: 3100 – 3550 MHz (and 3700 – 4200 MHz).

The Xiaomi Redmi 9 has a 2G connectivity: GSM 850 / 900 / 1800 / 1900 - SIM 1 & SIM 2

A 3G connectivity: HSDPA 850 / 900 / 1700(AWS) / 1900 / 2100

4G / LTE connectivity: 1, 2, 3, 4, 5, 7, 8, 20, 28, 38, 40, 41

Does Xiaomi Redmi 9 work in the United Kingdom?

The frequencies or bands of cellular telephony used in the United Kingdom are the following:

2G/GSM: GSM 900 MHz, GSM 1800 MHz.
3G/WCDMA: UMTS 900 MHz, UMTS 2100 MHz.
4G/LTE: LTE 800 MHz, LTE 1800 MHz, LTE 2600 MHz.

You can check if the Xiaomi Redmi 9 works in the United Kingdom since it has a connectivity 2G: GSM 850 / 900 / 1800 / 1900 - SIM 1 & SIM 2

A 3G connectivity: HSDPA 850 / 900 / 1700(AWS) / 1900 / 2100

4G / LTE connectivity: 1, 2, 3, 4, 5, 7, 8, 20, 28, 38, 40, 41

How to configure SOS emergency calls on Xiaomi Redmi 9?

On Android devices like the Xiaomi Redmi 9 it is possible to quickly access emergency contacts without having to unlock the terminal.

First of all you must configure emergency calls on your Redmi 9, for this you must go to the device settings and search under “Advanced functions” or “Security and privacy” section “Send emergency message”, “Contacts of Emergency” or “SOS Emergency” varies depending on the version of the operating system and the customization layer of Xiaomi.

Within this section you must configure the emergency contacts that you want to appear when activating the emergency call.

Once you have configured several possible ways to make the call depending on the software version, one possibility is by pressing the power key five times in a row (in some models it is activated with three consecutive keystrokes), in case this option does not work in The lock screen should show the emergency text at the bottom, click on the word “Emergency” and you will be able to access the emergency contacts.

How to update Xiaomi Redmi 9?

Keep your Xiaomi Redmi 9 updated it is very important especially to receive the latest corrections in security and to receive the latest news of the operating system as well as improvements in speed and battery performance.

Before updating the Xiaomi Redmi 9 make sure you have a fully charged battery and be connected to a Wi-Fi network, since a large amount of data must be downloaded.

To update your Xiaomi Redmi 9 you must go to Settings, this is the gear icon on the home screen of your Xiaomi, scroll down and click on “Software Updates” and then on “Check for updates”.

Step-by-step instructions to update Android.

Video instructions

How to backup my Xiaomi Redmi 9?

To make a backup of your Xiaomi Redmi 9 there are several methods.

The most economical method is to connect the Xiaomi Redmi 9 to a computer using the USB cable and make a copy of the files using the file browser.

To perform a cloud backup you need a cloud backup service, on Android devices the default built-in service is Google Drive.

With Google Drive you have 15Gb free, there are other similar services of other companies all with limited free storage space option such as Microsoft OneDrive, Amazon Drive or Dropbox.

If what you want is to make a backup only of the photos and videos made with your Xiaomi you can use Google Photos, You will have all your photos and videos organized and you can configure it to be uploaded automatically at the time of capturing or uploaded all when connecting to a Wi-Fi network.

Xiaomi Redmi 9 does not turn on. What do I do?

If your Xiaomi Redmi 9 it does not turn on you must follow a series of recommendations to check what the problem is:

First connect the Xiaomi to the charger and to the electric current to rule out that it is a problem of lack of battery. If after one hour of charging the Xiaomi still does not turn on, proceed to the following recommendation.

Try to make a factory reset, you will lose all the data in the Xiaomi Redmi 9 but you can recover them later through the iCloud backup.

If the Xiaomi Redmi 9 does not react to factory reset is likely to be a battery problem, you can call a technician to replace the battery Non-removable Li-Po 5020 mAh battery from Redmi 9, it is a relatively cheap solution.

If none of these methods have worked, it is likely that Xiaomi Redmi 9 s has a broken motherboard or screen problem.

Is Xiaomi Redmi 9 waterproof?

The Xiaomi Redmi 9 does not have a water resistance certification so you should avoid coming into contact with liquids and creams.

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