Samsung Galaxy A31
If you need to locate a Samsung Galaxy A31 lost or stolen to find it or recover it you can do it in several ways:
The first option requires that you have linked your Samsung Galaxy A31 with a Google account, which is the usual and essential requirement on a device with the Android operating system.
If you are not sure if your Galaxy A31 is linked, follow the steps to check it.
Estimated time: 5 minutes.
1- First step:
To find or locate a lost or stolen Samsung Galaxy A31 and know its approximate location, we first need to have access to a computer, tablet or smartphone with an internet connection. We open the following page https://www.google.com/android/find.
If you have another Android device linked to the same account, we can do it through an application called “Google Find my device” from Google LLC. We recommend using the official Google application and not any other application available on Google Play.
2- Second step:
If we have not logged into our Google account, when accessing https://www.google.com/android/find it will ask us to enter our email and password. Remember that it must be the email you have linked to the Samsung Galaxy A31.
3- Third step:
Once the session is started we will see in the menu on the left several options among which are to play a sound, lock the device and erase the data of the Samsung Galaxy A31. We can also see the battery level and if it is connected to a Wi-Fi or GSM / 3G / 4G / 5G network. If the Samsung Galaxy A31 does not appear in the first place, at the top we can switch between the Android devices that we have registered with our Google account, click on each of them to switch to that device.
4- Fourth step:
If we suspect that the Samsung Galaxy A31 is nearby, either in another room or in a place, on the street or in the field where we have lost it, it is best to press the option to play a sound. The Samsung Galaxy A31 will make a sound at maximum volume even if it is muted until “stop” is pressed on the screen for 5 minutes.
5- Fifth step:
If we do not hear the Samsung Galaxy A31 ringing, it is not close enough, or we do not know where it could have been lost or if it could have been stolen, we go to the next step which will consist of trying to find out its approximate whereabouts. Through the map we can see where our Samsung Galaxy A31 is located. If it is not located on the map it is because it does not have the GPS activated or it does not have a network connection to be able to triangulate its location.
6- Sixth step:
If in a first attempt we cannot locate the Samsung Galaxy A31 we can try it later in case it is found by someone and it connects to a known Wi-Fi network or to the GSM, 4G or 5G internet network. If we cannot locate it, we can block it by showing a message or a phone number on the screen so that the person who found it can locate you. Click on “SECURE DEVICE” this will lock the Galaxy A31 and log out of your Google account.
7- Seventh step:
If we cannot locate the Samsung Galaxy A31 after several days and we consider it lost, we can definitely delete all its content, photos, emails, applications, social media accounts, credit cards, etc. You must bear in mind that once all the content is deleted you will not be able to go back or locate it, this is a step to prevent whoever finds or has your Galaxy A31 from accessing your personal information. To carry out this complete deletion, click on “ERASE DEVICE”, it may ask us to re-enter our Google account to avoid deleting everything by mistake and make sure that no one else can delete the content of your Samsung Galaxy A31.
This option will only work by previously installing an APP through the application store, that is, you must install it before losing the Samsung Galaxy A31. There are many applications of this type but all really do the same function as Google's Find my Device, but in case you do not have a Google account or do not want to use their services there are applications like Safe365 or SeekDroid.
Samsung has an alternative service to recover your Samsung Galaxy A31 called Find my Mobile, for this you must have a registered and active Samsung account.
These are the steps:
- Access to https://findmymobile.samsung.com/
- Sign in with your Samsung account
- Click on “Locate my mobile”, “Locate my cell phone” or “Locate my device”
The functions of this service are the same as those of the Google service but some say it works better.
You can locate your Samsung, display a message on the screen, activate the sound at maximum volume even if it is silent or vibrate mode, block it or erase all your information.
Unlike Google's service, Samsung will allow you to access a list of calls made from your Samsung Galaxy A31 with which you can see if the person who has your Galaxy A31 has made a call and try to locate the device in that way.
You can also make a call diversion which is very useful not to miss any calls and that the person with the Galaxy A31 can not answer the calls.
If you can not recover your Samsung Galaxy A31 we recommend you file a report, for this you will need the purchase invoice. Once the complaint is filed, you can contact your telecommunications company and block the device through IMEI so that it can not be used, this IMEI will be added to a blacklist of devices and if activated in any of the countries that respect this list Black will be communicated to the authorities and automatically blocked so that it can not be used.
Click here to see the instructions on how to obtain the IMEI code on a Samsung Galaxy A31.
About the device:
Samsung Galaxy A31 is a device with a size of 159.3 x 73.1 x 8.6 mm (6.27 x 2.88 x 0.34 in), a weight of 185 grams, a screen size of 6.4 inches, 98.9 cm2 (~84.9% screen-to-body ratio) and a screen resolution of 1080 x 2400 pixels, 20:9 ratio (~411 ppi density).
It has a processor Octa-core (2x2.0 GHz & 6x1.7 GHz), a RAM memory 4 GB / 6 GB and an internal memory of 64 GB 4 GB RAM, 128 GB 6 GB RAM.
The Samsung Galaxy A31 it comes from the factory with the operating system Android 10.0; One UI 2.0
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