Samsung Galaxy J2 Prime
If you need to locate a Samsung Galaxy J2 Prime lost or stolen to find it or recover it you can do it in several ways:
1- Through your Google account.
If you have your Samsung Galaxy J2 Prime linked to a Google account you can know your location by accessing Find My Phone from this link: https://myaccount.google.com/intro/find-your-phone?hl=en-US or just looking in Google “find my phone” if you are logged in with your Google account you will see a map and options to ring the mobile or retrieve it. Keep in mind that "Find your phone" from Google will only work if your Galaxy J2 Prime is turned on and has an internet connection
In the case of being connected to the internet you can see the approximate location, the level of charge, you can play your Samsung Galaxy J2 Prime even if it is silent or vibration mode will sound at maximum volume and you can block it so that it can not be used and display a message so that the person who has found it can read it and return it or, as an extreme measure, erase all its contents, all its contents will be deleted. linked accounts, file, photos, messages and applications. Keep in mind that geolocation will only work if the device is connected to the internet through the mobile network or has GPS enabled, Galaxy J2 Prime has the following connectivities HSDPA 850 / 900 / 1900 / 2100 - G532F| G532G LTE band 1(2100)| 3(1800)| 5(850)| 7(2600)| 8(900)| 20(800) - G532F and the following geolocation technologies Yes with A-GPS GLONASS
2- Through a third-party app: this option will only work by previously installing an APP through the application store, that is, you must install it before losing the Samsung Galaxy J2 Prime. There are many applications of this type but all really do the same function as Google's Find my Device, but in case you do not have a Google account or do not want to use their services there are applications like Safe365 or SeekDroid.
3- Samsung has an alternative service to recover your Samsung Galaxy J2 Prime called Find my Mobile, for this you must have a registered and active Samsung account.
These are the steps:
- Access to https://findmymobile.samsung.com/
- Sign in with your Samsung account
- Click on "Locate my mobile", "Locate my cell phone" or "Locate my device"
The functions of this service are the same as those of the Google service but some say it works better.
You can locate your Samsung, display a message on the screen, activate the sound at maximum volume even if it is silent or vibrate mode, block it or erase all your information.
Unlike Google's service, Samsung will allow you to access a list of calls made from your Samsung Galaxy J2 Prime with which you can see if the person who has your Galaxy J2 Prime has made a call and try to locate the device in that way.
You can also make a call diversion which is very useful not to miss any calls and that the person with the Galaxy J2 Prime can not answer the calls.
If you can not recover your Samsung Galaxy J2 Prime we recommend you file a report, for this you will need the purchase invoice. Once the complaint is filed, you can contact your telecommunications company and block the device through IMEI so that it can not be used, this IMEI will be added to a blacklist of devices and if activated in any of the countries that respect this list Black will be communicated to the authorities and automatically blocked so that it can not be used.
Click here to see the instructions on how to obtain the IMEI code on an Samsung Galaxy J2 Prime.
About the device:
Samsung Galaxy J2 Prime is a device with a dimensions of 144.8 x 72.1 x 8.9 mm (5.70 x 2.84 x 0.35 in), a weight of 160 grams, a screen size of 540 x 960 pixels (~220 ppi pixel density) and a screen resolution of 5.0 inches (~66.0% screen-to-body ratio).
It has a processor Quad-core 1.4 GHz Cortex-A53, a graphics card Mali-T720MP2, a RAM memory 1.5 GB RAM and an internal memory of 8 GB.
The Samsung Galaxy J2 Prime it comes from the factory with the operating system Android 6.0 (Marshmallow)
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