How to reset or restore an Acer CloudMobile S500

How to reset or restore an Acer CloudMobile S500

If your Acer CloudMobile S500 smartphone is running very slowly, hanging, you want to bypass the screen lock, or you have a full memory and want to erase everything, or you want to sell or give it away and want to ensure that nobody can access your files and passwords, you can do a factory reset to restore it to its original state like the first day.

In the following steps we explain how to format the Acer CloudMobile S500 to erase all your information and make it totally clean as it came out of the store.

Before doing a factory reset, we recommend deleting all the accounts on the device, specifically it is useful to unlink the Google account if you are going to sell, donate, or give away your CloudMobile S500. This will avoid problems for the new user, as some newer devices include a functionality called FRP (Factory Reset Protection) that requires the same Google account or PIN code with which the Acer CloudMobile S500 was initially configured when factory resetting a device.

Keep in mind that a reset or return to the factory state on a mobile/cell phone deletes all its content, so make a backup of your data before doing it if you don't want to lose everything.

In case you do not want to erase the data from the device, you can try to restart the Acer CloudMobile S500..

There are two ways to do a reset on an Acer CloudMobile S500 one through the mobile options and another more complete from the recovery mode.

Table of Contents:

Restore from the options of Acer CloudMobile S500

If you want to make a reset using the device options to return to the factory state an Acer CloudMobile S500 you have to follow these simple steps:

Estimated time: 5 minutes.

1- First step:

To access the settings menu on your Acer CloudMobile S500, look for the icon that resembles a cogwheel. Click or tap on it to open the settings menu.

Settings icon Android

2- Second step:

Scroll down the Acer CloudMobile S500 settings to the bottom where you will see the section called “System”, click or tap to continue.

System icon Android

3- Third step:

If you see a section called “Advanced” click to display the advanced options of the Acer CloudMobile S500.

System menu Android

4- Fourth step:

Click on “Reset options” from this section it will allow us to restore network options, applications or reset the Acer CloudMobile S500 completely.

Advanced options Android

5- Fifth step:

Click on the last option called “Erase all data (factory reset)” or simply “Factory data reset”.

Reset options Android

6- Sixth step:

A first confirmation message will appear reminding you that all your data will be deleted from this device, the data you have uploaded to Google, Facebook, Twitter, Instagram or backup copies that you have in the cloud, such as Google Drive, Dropbox or One Drive, will not be deleted. Press “Reset phone”.

Reset phone confirmation

7- Seventh step:

A second confirmation message will appear indicating that all information stored on the Acer CloudMobile S500 and all downloaded applications will be erased and reminding that this action cannot be undone. If you agree, click on “Erase Everything”.

Erase Everything confirmation

8- Eighth step:

If necessary, draw the screen unlock pattern or enter the screen unlock password or PIN to continue.

Confirm your pattern Android

9- Ninth step:

Your device CloudMobile S500 from Acer it will restart and take several minutes to start while restoring the device to its factory state and optimizing the applications pre-installed in the operative system Android 4.0 (Ice Cream Sandwich).

Android is starting

If you cannot turn on the Acer CloudMobile S500 and therefore you cannot perform the factory restore from the device settings, this method does not work for you and you should consult the tutorial to hard reset Acer CloudMobile S500.

Video instructions

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About the device:

Acer CloudMobile S500 is a mobile/cell phone with dimensions of 127 x 65.8 x 9.9 mm (5.0 x 2.59 x 0.39 in), , a screen resolution of 720 x 1280 pixels (~342 ppi pixel density).

It has a processor Dual-core 1.5 GHz Krait, a graphics card Adreno 225, a RAM memory 1 GB RAM and an internal memory of 8 GB.

The Acer CloudMobile S500 comes from the factory with the Android 4.0 (Ice Cream Sandwich) operating system.

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