Instructions to restart, reboot, unfreeze or unblock Connect devices

How to reboot, unfreeze, unblock, or unlock a Connect brand device without losing personal data, documents, photos, settings and device content.

Do a "soft reset" if your device has been frozen in an application and is not responding.

Find your Connect device model and find the steps to restart it without losing information, be it a mobile phone, tablet, smartwatch or activity bracelet.

Connect CNP5001I Connect CNP5001I
Connect I301S Connect I301S