Instructions to restart, reboot, unfreeze or unblock Disney devices

How to reboot, unfreeze, unblock, or unlock a Disney brand device without losing personal data, documents, photos, settings and device content.

Do a "soft reset" if your device has been frozen in an application and is not responding.

Find your Disney device model and find the steps to restart it without losing information, be it a mobile phone, tablet, smartwatch or activity bracelet.

Disney mobile DM-01K Disney mobile DM-01K
Disney Mobile DM016SH Disney Mobile DM016SH
Disney Mobile DM015K Disney Mobile DM015K
Disney Mobile DM-01J Disney Mobile DM-01J
Disney Mobile DM001C Mickey Disney Mobile DM001C Mickey
Disney Mobile DM001C Princess Disney Mobile DM001C Princess