Instructions to restart, reboot, unfreeze or unblock Firefly devices

How to reboot, unfreeze, unblock, or unlock a Firefly brand device without losing personal data, documents, photos, settings and device content.

Do a "soft reset" if your device has been frozen in an application and is not responding.

Find your Firefly device model and find the steps to restart it without losing information, be it a mobile phone, tablet, smartwatch or activity bracelet.

Firefly Force Plus Firefly Force Plus
Firefly S100Q Firefly S100Q
Firefly S110Q Firefly S110Q
Firefly A6 Firefly A6
Firefly R90 Firefly R90
Firefly Xceed Firefly Xceed
Firefly S100 Firefly S100
Firefly S80 S Firefly S80 S
Firefly S120 Firefly S120
Firefly AURII Amuse 3G Firefly AURII Amuse 3G
Firefly S90 Firefly S90
Firefly Intense Desire Firefly Intense Desire
Firefly S80 Firefly S80
Firefly S90 Q Firefly S90 Q
Firefly Z2 Firefly Z2
Firefly Vision 5X Firefly Vision 5X
Firefly Aurii Force Firefly Aurii Force
Firefly Metal Grand Firefly Metal Grand
Firefly Aurii Passion Firefly Aurii Passion
Firefly AURII XCITE Firefly AURII XCITE