Protection of personal data according to the LOPD

Devicesfaq.com, in application of current regulations on the protection of personal data, informs that the personal data collected through the forms on the Website: www.devicesfaq.com, are included in specific automated files of users of Devicesfaq.com services.

The collection and automated processing of personal data is intended to maintain the performance of information tasks, training, advice and other activities of the website.

These data will not be transferred to those entities that are necessary for the sole purpose of complying with the aforementioned purpose.

Devicesfaq.com adopts the necessary measures to guarantee the security, integrity and confidentiality of the data in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and their free movement.

The user may at any time exercise the rights of access, opposition, rectification and cancellation recognized in the aforementioned Regulation (EU). The exercise of these rights can be done by the user himself via email to: [email protected].

The user declares that all the information provided by him is true and correct, and undertakes to keep them updated, communicating the changes to Devicesfaq.com.

Purpose of processing personal data:

For what purpose will we process your personal data?

At Devicesfaq.com, we will process your personal data collected through the Website: www.devicesfaq.com, with the following purposes:

1. In case of contracting the goods and services offered through www.devicesfaq.com, to maintain the contractual relationship, as well as the management, administration, information, provision and improvement of the service.

2. Sending the information requested through the forms provided at www.devicesfaq.com

We remind you that you can oppose the sending of commercial communications by any means and at any time, by sending an email to the address indicated above.

The fields of said records are mandatory, making it impossible to carry out the expressed purposes if these data are not provided.

For how long are the personal data collected kept?

The personal data provided will be kept as long as the commercial relationship is maintained or you do not request its deletion and during the period for which legal responsibilities could arise for the services provided.

Legitimation:

The processing of your data is carried out with the following legal bases that legitimize it:

1. The request for information and/or the contracting of the services of www.devicesfaq.com, whose terms and conditions will be made available to you in any case, prior to a possible contracting.

2. Free, specific, informed and unequivocal consent, as long as we inform you by making this privacy policy available to you, which after reading it, if you agree, you can accept by means of a statement or a clear action affirmative, such as marking a box provided for that purpose.

In the event that you do not provide us with your data or do so in an erroneous or incomplete manner, we will not be able to meet your request, making it completely impossible to provide you with the requested information or to carry out the contracting of services.

Data collected by users of the services

In cases where the user includes files with personal data on shared hosting servers, Devicesfaq.com is not responsible for the user's breach of the GDPR.

Data retention in accordance with the LSSI

Devicesfaq.com, informs that, as a data hosting service provider and by virtue of the provisions of Law 34/2002 of July 11 on Services of the Information Society and Electronic Commerce (LSSI), retains for a maximum period of 12 months, the essential information to identify the origin of the data stored and the moment in which the provision of the service began. The retention of this data does not affect the secrecy of communications and may only be used in the framework of a criminal investigation or to safeguard public safety, making it available to judges and/or courts or the Ministry that so requires.

The communication of data to the State Forces and Bodies will be done in accordance with the provisions of the regulations on protection of personal data.

Intellectual property rights

Devicesfaq.com is the owner of all copyright, intellectual and industrial property, "know how" and any other rights related to the contents of the website www.devicesfaq.com and the services offered therein, as well as the programs necessary for its implementation and related information.

The reproduction, publication and/or use not strictly private of the contents, total or partial, of the website www.devicesfaq.com is not allowed without prior written consent.

Commercial communications

In application of the LSSI. Devicesfaq.com will not send advertising or promotional communications by email or other equivalent electronic means of communication that had not previously been requested or expressly authorized by the recipients thereof.

In the case of users with whom there is a prior contractual relationship, Devicesfaq.com is authorized to send commercial communications regarding products or services of www.devicesfaq.com that are similar to those initially contracted with the client.

In any case, the user, after proving her identity, may request that no more commercial information be sent to her through the Customer Service channels.