Instructions to force a factory reset, hard reset, reset or factory restore Hiya devices

Force restore, also called “hard reset” of an Hiya brand device is necessary when the device does not turn on, shows an error or does not respond and it is not possible to reset it from the device settings.

Keep in mind that force restoring an Hiya device will erase everything on it and you need to know the passkey to be able to turn it back on even after force restoring.

Use the search engine or browse through the list to find your device among the 10 devices and get the steps to do a hard reset.

Hiya X1 Hiya X1
Hiya Sugar 6 Hiya Sugar 6
Hiya Smart S7 Hiya Smart S7
Hiya N6 Hiya N6
Hiya Kolab S Hiya Kolab S
Hiya Kolab Pro Hiya Kolab Pro
Hiya Kolab C Hiya Kolab C
Hiya Kolab 7 Hiya Kolab 7
Hiya GVAC Hiya GVAC
Hiya 6 Note Hiya 6 Note