Instructions to force a factory reset, hard reset, reset or factory restore Jivi devices

Force restore, also called “hard reset” of an Jivi brand device is necessary when the device does not turn on, shows an error or does not respond and it is not possible to reset it from the device settings.

Keep in mind that force restoring an Jivi device will erase everything on it and you need to know the passkey to be able to turn it back on even after force restoring.

Use the search engine or browse through the list to find your device among the 6 devices and get the steps to do a hard reset.

Jivi Prime P444 Jivi Prime P444
Jivi Prime P390 Jivi Prime P390
Jivi JV N2244 Jivi JV N2244
Jivi Energy E12 Jivi Energy E12
Jivi AJ3 Jivi AJ3
Jivi AI3 Jivi AI3