Instructions to force a factory reset, hard reset, reset or factory restore Moto devices

Force restore, also called “hard reset” of an Moto brand device is necessary when the device does not turn on, shows an error or does not respond and it is not possible to reset it from the device settings.

Keep in mind that force restoring an Moto device will erase everything on it and you need to know the passkey to be able to turn it back on even after force restoring.

Use the search engine or browse through the list to find your device among the 18 devices and get the steps to do a hard reset.

Moto Z2 Play 64GB Moto Z2 Play 64GB
Moto Z2 Force Moto Z2 Force
Moto Z Play 64GB Moto Z Play 64GB
Moto X4 Moto X4
Moto X4 64GB Moto X4 64GB
Moto M2 Moto M2
Moto M 32GB Moto M 32GB
Moto G6 Moto G6
Moto G6 Play Moto G6 Play
Moto G6 64GB Moto G6 64GB
Moto G5S Moto G5S
Moto G5S Plus Moto G5S Plus
Moto G4 Play Moto G4 Play
Moto E5 Moto E5
Moto E5 Plus Moto E5 Plus
Moto E4 Plus Moto E4 Plus
Moto E3 Moto E3
Moto E3 Power Moto E3 Power