Instructions to force a factory reset, hard reset, reset or factory restore MTN devices

Force restore, also called “hard reset” of an MTN brand device is necessary when the device does not turn on, shows an error or does not respond and it is not possible to reset it from the device settings.

Keep in mind that force restoring an MTN device will erase everything on it and you need to know the passkey to be able to turn it back on even after force restoring.

Use the search engine or browse through the list to find your device among the 14 devices and get the steps to do a hard reset.

MTN TBW5982C3 MTN TBW5982C3
MTN Steppa 2 LTE MTN Steppa 2 LTE
MTN Smart S720I MTN Smart S720I
MTN Smart S720 MTN Smart S720
MTN Sm-rt S720i MTN Sm-rt S720i
MTN Sm-rt Mini S620 MTN Sm-rt Mini S620
MTN S820 MTN S820
MTN S810 MTN S810
MTN S735 MTN S735
MTN S730 MTN S730
MTN S630 MTN S630
MTN S620 MTN S620
MTN L860 MTN L860
MTN 8978P MTN 8978P