Instructions to force a factory reset, hard reset, reset or factory restore Starmobile devices

Force restore, also called “hard reset” of an Starmobile brand device is necessary when the device does not turn on, shows an error or does not respond and it is not possible to reset it from the device settings.

Keep in mind that force restoring an Starmobile device will erase everything on it and you need to know the passkey to be able to turn it back on even after force restoring.

Use the search engine or browse through the list to find your device among the 17 devices and get the steps to do a hard reset.

Starmobile UP Octa Starmobile UP Octa
Starmobile Jump Neo Starmobile Jump Neo
Starmobile Up Max Starmobile Up Max
Starmobile Knight Elite Starmobile Knight Elite
Starmobile Knight Spectra Starmobile Knight Spectra
Starmobile Jump HD Starmobile Jump HD
Starmobile Up Ultra Starmobile Up Ultra
Starmobile Up Sense Starmobile Up Sense
Starmobile Play Plus Starmobile Play Plus
Starmobile Up Rave Starmobile Up Rave
Starmobile Play Five Starmobile Play Five
Starmobile Play Boost Starmobile Play Boost
Starmobile Play LiTE Starmobile Play LiTE
Starmobile Play Dash Starmobile Play Dash
Starmobile Up Prime Starmobile Up Prime
Starmobile Up Groove Starmobile Up Groove
Starmobile Up Selfie Starmobile Up Selfie