Instructions to force a factory reset, hard reset, reset or factory restore Swiss-Mobility devices

Force restore, also called “hard reset” of an Swiss-Mobility brand device is necessary when the device does not turn on, shows an error or does not respond and it is not possible to reset it from the device settings.

Keep in mind that force restoring an Swiss-Mobility device will erase everything on it and you need to know the passkey to be able to turn it back on even after force restoring.

Use the search engine or browse through the list to find your device among the 6 devices and get the steps to do a hard reset.

Swiss-Mobility Swiss Mobility ZEI500 Swiss-Mobility Swiss Mobility ZEI500
Swiss-Mobility Swiss Mobility ZEI403 Swiss-Mobility Swiss Mobility ZEI403
Swiss-Mobility Swiss Mobility PRA557 Swiss-Mobility Swiss Mobility PRA557
Swiss-Mobility Swiss Mobility PRA507 Swiss-Mobility Swiss Mobility PRA507
Swiss-Mobility Swiss Mobility GEN610 Swiss-Mobility Swiss Mobility GEN610
Swiss-Mobility Swiss Mobility GEN6010 Swiss-Mobility Swiss Mobility GEN6010