Microsoft Surface Go 3

Microsoft Surface Go 3

How to reset or restore a Microsoft Surface Go 3

If your Microsoft Surface Go 3 smartphone is running very slowly, hanging, you want to bypass the screen lock, or you have a full memory and want to erase everything, or you want to sell or give it away and want to ensure that nobody can access your files and passwords, you can do a factory reset to restore it to its original state like the first day.

In the following steps we explain how to format the Microsoft Surface Go 3 to erase all your information and make it totally clean as it came out of the store.

Keep in mind that a reset or return to the factory state on a tablet deletes all its content, so make a backup of your data before doing it if you don't want to lose everything.

In case you do not want to erase the data from the device, you can try to restart the Microsoft Surface Go 3..

Restore from the options of Microsoft Surface Go 3

If you want to make a reset using the device options to return to the factory state a Microsoft Surface Go 3 you have to follow these simple steps:

Estimated time: 5 minutes.

1- First step:

Press the start icon, this is the icon that appears on the taskbar of your Microsoft Surface Go 3 on the far left with the Windows icon.

Start Windows icon

2- Second step:

Press the settings icon, it is the icon of a cogwheel. You can also use the search engine and type “settings” to find it quickly.

Configuration icon Windows

3- Third step:

Once the Microsoft Surface Go 3 configuration is open, click on the “Update and security” option.

Update and security Windows

4- Fourth step:

In the menu on the left look for the option called “Recovery”, press to continue with the factory reset of the Microsoft Surface Go 3.

Recovery Windows

5- Fifth step:

“Reset this PC” will appear as the first option, a small descriptive text and below it a button with the text “Get started”. Click on start to continue.

Start recovery Windows

6- Sixth step:

Next we will see a window on the Microsoft Surface Go 3 screen with two options: “Keep my files” and “Remove everything”. If we want to do a soft restore, we will click on “Keep my files”, the configuration and installed applications will be deleted but the personal files will be kept. If what we want is to perform a factory restore or “hard reset” we click on “Remove everything”, this option will erase all the information from the internal storage and restore Windows to its factory state to be able to reconfigure it as if it were new.

Choose an recovery option Windows

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About the device:

Microsoft Surface Go 3 is a tablet with dimensions of 245 mm x 175 mm x 8,30 mm, a weight of 522 grams, , a screen resolution of 1920×1280 px.

It has a processor , a graphics card Intel UHD Graphics 615, a RAM memory 4 GB/8 GB and an internal memory of 64 GB eMMC / 128 GB SSD / 256 GB SSD.

The Microsoft Surface Go 3 comes from the factory with the Windows 10 Home operating system.

IMEI code
Restart
Device features