Instructions to restart, reboot, unfreeze or unblock BlackBerry devices

How to reboot, unfreeze, unblock, or unlock a BlackBerry brand device without losing personal data, documents, photos, settings and device content.

Do a "soft reset" if your device has been frozen in an application and is not responding.

Find your BlackBerry device model and find the steps to restart it without losing information, be it a mobile phone, tablet, smartwatch or activity bracelet.

BlackBerry KEY2 LE BlackBerry KEY2 LE
BlackBerry Evolve X BlackBerry Evolve X
BlackBerry Evolve BlackBerry Evolve
BlackBerry KEY2 BlackBerry KEY2
BlackBerry Motion BlackBerry Motion
BlackBerry Priv BlackBerry Priv
BlackBerry DTEK50 BlackBerry DTEK50
BlackBerry DTEK60 BlackBerry DTEK60
BlackBerry KEYone BlackBerry KEYone
BlackBerry Aurora BlackBerry Aurora