Instructions to restart, reboot, unfreeze or unblock Blue devices

How to reboot, unfreeze, unblock, or unlock a Blue brand device without losing personal data, documents, photos, settings and device content.

Do a "soft reset" if your device has been frozen in an application and is not responding.

Find your Blue device model and find the steps to restart it without losing information, be it a mobile phone, tablet, smartwatch or activity bracelet.

Blue Gate BG3 Blue Gate BG3
Blue Gate BG4 Blue Gate BG4
Blue Gate BG4I Blue Gate BG4I