Instructions to restart, reboot, unfreeze or unblock Ctroniq devices

How to reboot, unfreeze, unblock, or unlock a Ctroniq brand device without losing personal data, documents, photos, settings and device content.

Do a "soft reset" if your device has been frozen in an application and is not responding.

Find your Ctroniq device model and find the steps to restart it without losing information, be it a mobile phone, tablet, smartwatch or activity bracelet.

Ctroniq Wiz 5 Ctroniq Wiz 5
Ctroniq Wiz 3 Ctroniq Wiz 3
Ctroniq Wiz 3 Plus Ctroniq Wiz 3 Plus
Ctroniq Wiz 2 Ctroniq Wiz 2
Ctroniq Wiz 1 Ctroniq Wiz 1