Instructions to restart, reboot, unfreeze or unblock Genesis devices

How to reboot, unfreeze, unblock, or unlock a Genesis brand device without losing personal data, documents, photos, settings and device content.

Do a "soft reset" if your device has been frozen in an application and is not responding.

Find your Genesis device model and find the steps to restart it without losing information, be it a mobile phone, tablet, smartwatch or activity bracelet.

Genesis SK-S150 Genesis SK-S150
Genesis GT-6405 Genesis GT-6405
Genesis GP505 Genesis GP505
Genesis GP501S Genesis GP501S
Genesis GP431 Genesis GP431
Genesis GP-353 Genesis GP-353
Genesis GP-351 Genesis GP-351