Instructions to restart, reboot, unfreeze or unblock Genx devices

How to reboot, unfreeze, unblock, or unlock a Genx brand device without losing personal data, documents, photos, settings and device content.

Do a "soft reset" if your device has been frozen in an application and is not responding.

Find your Genx device model and find the steps to restart it without losing information, be it a mobile phone, tablet, smartwatch or activity bracelet.

Genx X3 Genx X3
Genx H2 Genx H2
Genx H1 Genx H1
Genx GX-X2 Genx GX-X2
Genx E1 Genx E1