Instructions to restart, reboot, unfreeze or unblock KDDI devices

How to reboot, unfreeze, unblock, or unlock a KDDI brand device without losing personal data, documents, photos, settings and device content.

Do a "soft reset" if your device has been frozen in an application and is not responding.

Find your KDDI device model and find the steps to restart it without losing information, be it a mobile phone, tablet, smartwatch or activity bracelet.

KDDI ISW11HT KDDI ISW11HT
KDDI IS11T KDDI IS11T
KDDI IS06 KDDI IS06
KDDI IS04 KDDI IS04
KDDI Infobar C01 KDDI Infobar C01
KDDI Gzone IS11CA KDDI Gzone IS11CA
KDDI A01 KDDI A01