Instructions to restart, reboot, unfreeze or unblock MyPhone devices

How to reboot, unfreeze, unblock, or unlock a MyPhone brand device without losing personal data, documents, photos, settings and device content.

Do a "soft reset" if your device has been frozen in an application and is not responding.

Find your MyPhone device model and find the steps to restart it without losing information, be it a mobile phone, tablet, smartwatch or activity bracelet.

MyPhone Prime 5 MyPhone Prime 5
MyPhone Pocket Pro MyPhone Pocket Pro
MyPhone FUN 8 MyPhone FUN 8
MyPhone FUN 6 MyPhone FUN 6
MyPhone Now eSIM MyPhone Now eSIM
MyPhone myNX1 MyPhone myNX1
MyPhone my29s MyPhone my29s
MyPhone myXi1 MyPhone myXi1
MyPhone myA17 MyPhone myA17
MyPhone myX12 MyPhone myX12
MyPhone myWX2 Pro MyPhone myWX2 Pro
MyPhone myWX1 Plus MyPhone myWX1 Plus
MyPhone myWX1 Lite MyPhone myWX1 Lite
MyPhone myG1 MyPhone myG1
MyPhone myXI1 Plus MyPhone myXI1 Plus
MyPhone myA1 Plus MyPhone myA1 Plus
MyPhone myWX2 MyPhone myWX2
MyPhone Fun 6 Lite MyPhone Fun 6 Lite
MyPhone Hammer Blade 2 Pro MyPhone Hammer Blade 2 Pro
MyPhone Hammer Active 2 LTE MyPhone Hammer Active 2 LTE