Instructions to restart, reboot, unfreeze or unblock Ooredoo devices

How to reboot, unfreeze, unblock, or unlock a Ooredoo brand device without losing personal data, documents, photos, settings and device content.

Do a "soft reset" if your device has been frozen in an application and is not responding.

Find your Ooredoo device model and find the steps to restart it without losing information, be it a mobile phone, tablet, smartwatch or activity bracelet.

Ooredoo Smart 12 Ooredoo Smart 12
Ooredoo Smart 12 plus Ooredoo Smart 12 plus
Ooredoo Smart 12 4G Plus Ooredoo Smart 12 4G Plus
Ooredoo Smart 12 4G Lux Star Ooredoo Smart 12 4G Lux Star
Ooredoo Smart 10S Ooredoo Smart 10S
Ooredoo Odyssee S320 Ooredoo Odyssee S320
Ooredoo MX401 Ooredoo MX401
Ooredoo Ais Smart 12 Ooredoo Ais Smart 12