Instructions to restart, reboot, unfreeze or unblock Phoenix devices

How to reboot, unfreeze, unblock, or unlock a Phoenix brand device without losing personal data, documents, photos, settings and device content.

Do a "soft reset" if your device has been frozen in an application and is not responding.

Find your Phoenix device model and find the steps to restart it without losing information, be it a mobile phone, tablet, smartwatch or activity bracelet.

Phoenix Rock X1 Phoenix Rock X1
Phoenix Rock X Mini Phoenix Rock X Mini