Instructions to restart, reboot, unfreeze or unblock Sony devices

How to reboot, unfreeze, unblock, or unlock a Sony brand device without losing personal data, documents, photos, settings and device content.

Do a "soft reset" if your device has been frozen in an application and is not responding.

Find your Sony device model and find the steps to restart it without losing information, be it a mobile phone, tablet, smartwatch or activity bracelet.

Sony Xperia XA1 Sony Xperia XA1
Sony Xperia C4 Dual Sony Xperia C4 Dual
Sony Xperia Z3 Tablet Compact Sony Xperia Z3 Tablet Compact
Sony Xperia E Sony Xperia E
Sony Xperia XZ Dual Sony Xperia XZ Dual
Sony Xperia Z3 Dual Sony Xperia Z3 Dual
Sony Xperia XZ Sony Xperia XZ
Sony Xperia T LTE Sony Xperia T LTE
Sony Xperia A4 SO-04G Sony Xperia A4 SO-04G
Sony Xperia Z4 Sony Xperia Z4
Sony Xperia LT29i Hayabusa Sony Xperia LT29i Hayabusa
Sony Xperia XA Ultra Sony Xperia XA Ultra
Sony Xperia Tablet S Sony Xperia Tablet S
Sony Xperia Z3 Compact Sony Xperia Z3 Compact
Sony Xperia X Performance Sony Xperia X Performance
Sony Xperia V Sony Xperia V
Sony Xperia M2 Aqua Sony Xperia M2 Aqua
Sony Xperia C670X Sony Xperia C670X
Sony Xperia X Sony Xperia X
Sony Xperia J Sony Xperia J