Instructions to restart, reboot, unfreeze or unblock Telcel devices

How to reboot, unfreeze, unblock, or unlock a Telcel brand device without losing personal data, documents, photos, settings and device content.

Do a "soft reset" if your device has been frozen in an application and is not responding.

Find your Telcel device model and find the steps to restart it without losing information, be it a mobile phone, tablet, smartwatch or activity bracelet.

Telcel PCD E501 Telcel PCD E501
Telcel Nyx Orbis Telcel Nyx Orbis
Telcel Nyx Lux Telcel Nyx Lux
Telcel Lanix Ilium X100 Telcel Lanix Ilium X100