Instructions to restart, reboot, unfreeze or unblock Verizon devices

How to reboot, unfreeze, unblock, or unlock a Verizon brand device without losing personal data, documents, photos, settings and device content.

Do a "soft reset" if your device has been frozen in an application and is not responding.

Find your Verizon device model and find the steps to restart it without losing information, be it a mobile phone, tablet, smartwatch or activity bracelet.

Verizon Gizmo TAB Verizon Gizmo TAB
Verizon Ellipsis 8 HD Verizon Ellipsis 8 HD
Verizon Droid2 Verizon Droid2