Alcatel OneTouch Pop 2 (4) Windows

How to reset or restore an Alcatel OneTouch Pop 2 (4) Windows

If your Alcatel OneTouch Pop 2 (4) Windows smartphone is running very slowly, hanging, you want to bypass the screen lock, or you have a full memory and want to erase everything, or you want to sell or give it away and want to ensure that nobody can access your files and passwords, you can do a factory reset to restore it to its original state like the first day.

Keep in mind that a reset or return to the factory state on a mobile deletes all its content, so make a backup of your data before doing it if you don't want to lose everything.

We advise you to consult the following article before restoring the %s: What to do before selling an iPhone.

There are two ways to do a reset on a Alcatel OneTouch Pop 2 (4) Windows from the settings of the mobile itself or by performing a hard reset.

Restore Alcatel OneTouch Pop 2 (4) Windows using the “Settings” menu

If you want to make a reset to return to the factory settings a Alcatel OneTouch Pop 2 (4) Windows through phone settings you have to follow these simple steps:

Estimated time: 5 minutes.

1- First step: Swipe the home screen of your Alcatel OneTouch Pop 2 (4) Windows toward the left.

2- Second step: Go to “Settings”.

3- Third step: Search and access the option “Information”.

4- Fourth step: Press the “Reset phone” option.

5- Fifth step: Click “Yes” when you are asked to confirm if you want to reset the phone.

6- Sixth step: Press “Yes” again to start the process. Your device OneTouch Pop 2 (4) Windows from Alcatel it will restart and take several minutes to start while restoring the device to its factory state and optimizing the applications pre-installed in the operative system Microsoft Windows Phone 8.1.

Restore Alcatel OneTouch Pop 2 (4) Windows through a hard reset

If you want to make a hard reset to return to the factory settings a Alcatel OneTouch Pop 2 (4) Windows you have to follow these simple steps:

1- Turn off your Alcatel OneTouch Pop 2 (4) Windows.

2- Press the power button and the moment the phone vibrates press and hold the volume down button until an exclamation appears on the screen.

3- While the exclamation appears on the screen, press volume up, volume down, power button and volume down.

4- Your device OneTouch Pop 2 (4) Windows from Alcatel it will restart and take several minutes to start while restoring the device to its factory state and optimizing the applications pre-installed in the operative system Microsoft Windows Phone.

Has it been useful?

About the device:

Alcatel OneTouch Pop 2 (4) Windows is a mobile/cell phone with dimensions of 64.4 mm (millimeters), 6.44 cm (centimeters), 0.21 ft (feet), 2.54 in (inches), a weight of 125 grams, , a screen resolution of .

It has a processor ARM Cortex-A53 and an internal memory of 4 GB (gigabytes).

The Alcatel OneTouch Pop 2 (4) Windows comes from the factory with the Microsoft Windows Phone 8.1 operating system.