BlackBerry Curve 9370
If your BlackBerry Curve 9370 smartphone is running very slowly, hanging, you want to bypass the screen lock, or you have a full memory and want to erase everything, or you want to sell or give it away and want to ensure that nobody can access your files and passwords, you can do a factory reset to restore it to its original state like the first day.
Keep in mind that a reset or return to the factory state on a mobile deletes all its content, so make a backup of your data before doing it if you don't want to lose everything.
We advise you to consult the following article before restoring the %s: What to do before selling an iPhone.
There are two ways to do a reset on a BlackBerry Curve 9370 one by connecting to a Windows or Mac computer and another from the mobile itself.
Estimated time: 5 minutes.
If you want to make a reset from your Windows computer to return to the factory settings a BlackBerry Curve 9370 you have to follow these simple steps:
1- First step: Click on Start> Programs> Accessories> Command Prompt. For Windows Vista and 7, right-click and select Run as administrator).
2- Second step: For 32 bit systems write in the console: cd C:\Program Files\Common Files\Research In Motion\Apploader and press Enter, Enter or Enter. If your system is 64 bits type cd C:\Program Files (x86)\Common Files\Research In Motion\Apploader and press Enter.
3- Third step: Before doing it, we remind you that all your data will be deleted from this device, the data you have uploaded to Google, Facebook, Twitter, Instagram or backup copies that you have in the cloud, such as Google Drive, Dropbox or One Drive, will not be deleted.
4- Fourth step: Write loader.exe /resettofactory and press Enter.
5- Fifth step: Your device Curve 9370 from BlackBerry it will restart and take several minutes to start while restoring the device to its factory state and optimizing the applications pre-installed in the operative system BlackBerry OS.
1- Close BlackBerry Desktop Software, if it is open.
2- On the Mac computer, click Go> Applications> Utilities> Terminal.
3- Write cd /Applications/BlackBerry\Desktop\Software.app/Contents/MacOS/ and press Enter.
4- Write ./bbdm resettofactory y pulsa Intro. If the smartphone has a password enabled, the password must be specified on the command line. For example, type "./bbdm -password 12345 resettofactory" (where 12345 is the BlackBerry smartphone password Curve 9370).
1- Open BlackBerry Manager.
2- Select BlackBerry Domain.
3- Click on Edit properties.
4- Select IT Policy.
5- Double click on IT Policy.
6- Select the corresponding IT policy or create a new one and click Properties.
7- Select Security.
8- Set the drop-down list “Reset to defaults to serial when erasing” in True.
9- Click on OK to apply the changes and exit.
10- Assigns the IT policy to a BlackBerry smartphone user.
11- Right click on the BlackBerry smartphone user and select “Clear data and disable handheld device”.
1- Sign in to the BlackBerry Administration Service with an account with which you can create or edit IT policies. For example, with functions of company administrator or security administrator.
2- In BlackBerry Solution Administration, expand Policy.
3- Click Create an IT policy. You can also click on Manage IT policies.
4- Select the IT policy you want to modify.
5- Go to Step 8.
6- Assign a name.
7- Click on Save and then click on the new name of the IT policy.
8- Click on Edit IT policy.
9- Click on the Security tab.
10- Sets the drop-down list “Reset to defaults to serial when clearing” to True.
11- Click on Save all.
12- Assigns the IT policy to a BlackBerry smartphone user.
13- Select the PIN number of the BlackBerry smartphone user from Manage users and select Delete all device data and deactivate the device.
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About the device:
BlackBerry Curve 9370 is a mobile/cell phone with dimensions of 109 x 60 x 11 mm (4.29 x 2.36 x 0.43 in), a weight of 99 grams, , a screen resolution of 2.44 inches (~28.2% screen-to-body ratio).
It has a processor 800 MHz, a RAM memory 512 MB RAM and an internal memory of 1 GB.
The BlackBerry Curve 9370 comes from the factory with the BlackBerry OS 7.0 operating system.