Emergency calls on XOLO Era 4G

Emergency calls on XOLO Era 4G

It is important to have activated and configured both the medical data and the SOS emergency calls on your XOLO Era 4G since we never know when we are going to need it and it may be too late to make this configuration when it is necessary.

Follow the steps below to also add medical data to your XOLO Era 4G, in the event of an accident, the emergency services will be able to see data such as blood group, allergies, weight, organ donation and contact persons without accessing the rest of the content of the telephone.

Estimated time: 2 minutes.

Table of Contents:

Configure emergency calls on XOLO Era 4G

It is only possible to configure emergency calls for devices with a SIM or eSIM card since they make use of the call service through the GSM network or, failing that, it must be connected to a Wi-Fi network or via Bluetooth to another device that has a GSM connection or to the Internet.

1- First step:

Let's go to the settings of the XOLO Era 4G, it is the icon of the gear wheel that you will find on the home screen of the device.

Settings icon Android

2- Second step:

We go down through the settings of the XOLO Era 4G to the last section called “Information about the device”. Click to access.

Information about the Android device

3- Third step:

XOLO Era 4G device data such as its name, model, phone number will appear. Click on “Emergency information” to start configuring the emergency data.

If it does not appear here, go back and access the section called “Security”, depending on the version of the operating system, it may appear in one place or another.

Android emergency information

4- Fourth step:

In the “Emergency information” section we can fill in the data that we want to be displayed on the XOLO Era 4G screen in case the emergency mode is activated.

This is useful, for example, in the event of an accident, so that the emergency services can know the important medical details of the owner of the device or be able to contact relatives or contact persons. Click on “Add contact” to add emergency contacts.

Add Android Emergency Contacts

5- Fifth step:

Search through the phonebook of your XOLO Era 4G for the contacts you want to be notified in case of an emergency and click on each of them to add them.

Choose Android emergency contacts

6- Sixth step:

Click on “Add information” to add the rest of the data you want to the emergency screen. This information can be viewed without needing to know the PIN, pattern or access password of the XOLO Era 4G.

Add emergency information Android

7- Seventh step:

Here you can add your name, an address (useful in case of loss), blood group, allergies, medication and other medical notes. Once you have added this data you will have finished configuring the contacts for SOS emergency calls on your XOLO Era 4G.

Android medical information

Make SOS call

1- First step:

To access data and emergency contacts hold down the power button of the XOLO Era 4G a few seconds until the restart or shutdown screen is displayed.

SOS side button presses

2- Second step:

Three options will appear: Emergency, Shutdown, and Reboot. Press “Emergency” to see the options available for emergency calls and SOS contacts.

Android SOS emergency button

3- Third step:

A keyboard will appear on the screen of your XOLO Era 4G and a button at the top with the text “EMERGENCY INFORMATION”. Click on this button to open the emergency information that the owner of the device has defined.

Android SOS Emergency Information

4- Fourth step:

The data of the owner of the XOLO Era 4Gwill be displayed, emergency contacts can also be seen. By clicking on the call button that appears to the right of each contact, you can make a call without the need for a PIN, pattern, fingerprint, or password to access the device.

View Android SOS emergency information

Delete emergency information

To delete the emergency information from your XOLO Era 4G, we will follow the steps described above until step 3.

Once inside the emergency information we can press the X to eliminate the emergency contacts and click on the owner's information to edit it and thus be able to eliminate it.

Delete emergency information

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