HiSense A5 Pro CC

How to reset or restore a HiSense A5 Pro CC

If your HiSense A5 Pro CC smartphone is running very slowly, hanging, you want to bypass the screen lock, or you have a full memory and want to erase everything, or you want to sell or give it away and want to ensure that nobody can access your files and passwords, you can do a factory reset to restore it to its original state like the first day.

In the following steps we explain how to format the HiSense A5 Pro CC to erase all your information and make it totally clean as it came out of the store.

Before doing a factory reset, we recommend deleting all the accounts on the device, specifically it is useful to unlink the Google account if you are going to sell, donate, or give away your A5 Pro CC. This will avoid problems for the new user, as some newer devices include a functionality called FRP (Factory Reset Protection) that requires the same Google account or PIN code with which the HiSense A5 Pro CC was initially configured when factory resetting a device.

Keep in mind that a reset or return to the factory state on a mobile/cell phone deletes all its content, so make a backup of your data before doing it if you don't want to lose everything.

In case you do not want to erase the data from the device, you can try to restart the HiSense A5 Pro CC..

There are two ways to do a reset on a HiSense A5 Pro CC one through the mobile options and another more complete from the recovery mode.

Table of Contents:

Restore from the options of HiSense A5 Pro CC

If you want to make a reset using the device options to return to the factory state a HiSense A5 Pro CC you have to follow these simple steps:

Estimated time: 5 minutes.

1- First step:

To access the settings menu on your HiSense A5 Pro CC, look for the icon that resembles a cogwheel. Click or tap on it to open the settings menu.

Settings icon Android

2- Second step:

Scroll down the HiSense A5 Pro CC settings to the bottom where you will see the section called “System”, click or tap to continue.

System icon Android

3- Third step:

Click on “Reset options” from this section it will allow us to restore network options, applications or reset the HiSense A5 Pro CC completely.

Android reset options

4- Fourth step:

Click on the last option called “Erase all data (factory reset)” or simply “Factory data reset”.

Factory reset Android

5- Fifth step:

A first confirmation message will appear reminding you that all your data will be deleted from this device, the data you have uploaded to Google, Facebook, Twitter, Instagram or backup copies that you have in the cloud, such as Google Drive, Dropbox or One Drive, will not be deleted.

The Google accounts linked to this HiSense A5 Pro CC will also be displayed, IMPORTANT: after formatting and rebooting, the device will ask you to enter the password of the main Google account so you must know it or have it written down before doing a restore factory.

Press “Erase all data”.

Erase all data (factory reset) Android

6- Sixth step:

A second confirmation message will appear indicating that all information stored on the HiSense A5 Pro CC and all downloaded applications will be erased and reminding that this action cannot be undone. If you agree, click on “Erase all data”.

Erase Everything confirmation

7- Seventh step:

If necessary, draw the screen unlock pattern or enter the screen unlock password or PIN to continue.

Confirm your pattern Android

8- Eighth step:

Your device A5 Pro CC from HiSense it will restart and take several minutes to start while restoring the device to its factory state and optimizing the applications pre-installed in the operative system Android 10.

Android is starting

If you cannot turn on the HiSense A5 Pro CC and therefore you cannot perform the factory restore from the device settings, this method does not work for you and you should consult the tutorial to hard reset A5 Pro CC.

Video instructions

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About the device:

HiSense A5 Pro CC is a mobile/cell phone with dimensions of 76.38 mm (millimeters), 7.638 cm (centimeters), 0.251 ft (feet)3.007 in (inches), a weight of 164 grams, , a screen resolution of 720 x 1440 pixels.

It has a processor 2x 1.8 GHz ARM Cortex-A75, 6x 1.8 GHz ARM Cortex-A55, a graphics card ARM Mali-G52 MP2, a RAM memory 4 GB 6 GB and an internal memory of 64 GB, 128 GB.

The HiSense A5 Pro CC comes from the factory with the Android 10 operating system.

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