How to reset or restore a Sony Xperia Z4 Ultra

How to reset or restore a Sony Xperia Z4 Ultra

If your Sony Xperia Z4 Ultra smartphone is running very slowly, hanging, you want to bypass the screen lock, or you have a full memory and want to erase everything, or you want to sell or give it away and want to ensure that nobody can access your files and passwords, you can do a factory reset to restore it to its original state like the first day.

In the following steps we explain how to format the Sony Xperia Z4 Ultra to erase all your information and make it totally clean as it came out of the store.

Before doing a factory reset, we recommend deleting all the accounts on the device, specifically it is useful to unlink the Google account if you are going to sell, donate, or give away your Xperia Z4 Ultra. This will avoid problems for the new user, as some newer devices include a functionality called FRP (Factory Reset Protection) that requires the same Google account or PIN code with which the Sony Xperia Z4 Ultra was initially configured when factory resetting a device.

Keep in mind that a reset or return to the factory state on a mobile/cell phone deletes all its content, so make a backup of your data before doing it if you don't want to lose everything.

In case you do not want to erase the data from the device, you can try to restart the Sony Xperia Z4 Ultra..

There are two ways to do a reset on a Sony Xperia Z4 Ultra one through the mobile options and another more complete from the recovery mode.

Table of Contents:

Restore from the options of Sony Xperia Z4 Ultra

If you want to make a reset using the device options to return to the factory state a Sony Xperia Z4 Ultra you have to follow these simple steps:

Estimated time: 5 minutes.

1- First step:

To access the settings menu on your Sony Xperia Z4 Ultra, look for the icon that resembles a cogwheel. Click or tap on it to open the settings menu.

Settings icon Android

2- Second step:

Scroll down the Sony Xperia Z4 Ultra settings to the bottom where you will see the section called “System”, click or tap to continue.

System icon Android

3- Third step:

If you see a section called “Advanced” click to display the advanced options of the Sony Xperia Z4 Ultra.

System menu Android

4- Fourth step:

Click on “Reset options” from this section it will allow us to restore network options, applications or reset the Sony Xperia Z4 Ultra completely.

Advanced options Android

5- Fifth step:

Click on the last option called “Erase all data (factory reset)” or simply “Factory data reset”.

Reset options Android

6- Sixth step:

A first confirmation message will appear reminding you that all your data will be deleted from this device, the data you have uploaded to Google, Facebook, Twitter, Instagram or backup copies that you have in the cloud, such as Google Drive, Dropbox or One Drive, will not be deleted. Press “Reset phone”.

Reset phone confirmation

7- Seventh step:

A second confirmation message will appear indicating that all information stored on the Sony Xperia Z4 Ultra and all downloaded applications will be erased and reminding that this action cannot be undone. If you agree, click on “Erase Everything”.

Erase Everything confirmation

8- Eighth step:

If necessary, draw the screen unlock pattern or enter the screen unlock password or PIN to continue.

Confirm your pattern Android

9- Ninth step:

Your device Xperia Z4 Ultra from Sony it will restart and take several minutes to start while restoring the device to its factory state and optimizing the applications pre-installed in the operative system Android 5.0 (Lollipop).

Android is starting

If you cannot turn on the Sony Xperia Z4 Ultra and therefore you cannot perform the factory restore from the device settings, this method does not work for you and you should consult the tutorial to hard reset Sony Xperia Z4 Ultra.

Video instructions

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About the device:

Sony Xperia Z4 Ultra is a mobile/cell phone with dimensions of -, , a screen resolution of 1080 x 1920 pixels (~342 ppi pixel density).

It has a processor Octa-core (4x1.5 GHz Cortex-A53 & 4x2.0 GHz Cortex-A57), a graphics card Adreno 430, a RAM memory 3 GB RAM and an internal memory of 16/32 GB.

The Sony Xperia Z4 Ultra comes from the factory with the Android 5.0 (Lollipop) operating system.

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